📧 info@thefamilygameroom.com
The Quest features an industrial, modernized rivet aesthetic and structural metal sled legs. This billiard table features black round metal rail sights, metal and wood hybrid material selection, and internal drop pockets.
All American Heritage Billiard pool tables are guaranteed by a lifetime warranty against manufacturing defects and craftsmanship from the date of purchase of the original owner. Cloth is not included with purchase. Purchase your choice of cloth style and color separately.
Warranty does not include re-leveling of the table after a successful initial installation.
Variations in wood materials are to be expected. Organic variations in grain, color, and texture are naturally occurring properties of wood and do not qualify for a warranty claim.
Shipment: If your order is in stock and we process the charges to your credit card, it will ship within five business days from the date of your order. We will send you tracking information within 24 hours of your order leaving the warehouse to the e-mail address you provided when checking out. If you do not receive tracking information from us within six business days of your order, feel free to follow up with us at info@thefamilygameroom.com
Estimated Delivery Times: After your order has left the manufacture's warehouse you can expect your product to arrive in 3-5 business days. It is important to note that customized or backordered products are subject to 4-8 week lead times. If you are unsure if the product you wish to purchase is ready for shipment feel free to call or email us. We will do our best to inform you prior to your purchase of estimated delivery times. All estimated delivery and shipping times will be shown on the product page.
Note: We exclusively deal with the product manufactures to allow us give you the best prices without the fees and up-charges of middlemen. For this reason, shipping times are estimates only and are no guarantee of specific delivery dates. We will send you a live automated tracking code once your order is out for delivery. Feel free to call us for more details or concerns. 888-244-0838
Damages: Please inspect the packaging of your item(s) when they arrive, if you notice any damage you should make note of it when signing for delivery. If your item(s) do arrived damaged, please send photos to info@thefamilygameroom.com and we will process an insurance claim on your behalf.
Shipment: If your order is in stock and we process the charges to your credit card, it will ship within five business days from the date of your order. We will send you tracking information within 24 hours of your order leaving the warehouse to the e-mail address you provided when checking out. If you do not receive tracking information from us within six business days of your order, feel free to follow up with us at info@thefamilygameroom.com
Estimated Delivery Times: After your order has left the manufacture's warehouse you can expect your product to arrive in 3-5 business days. It is important to note that customized or backordered products are subject to 4-8 week lead times. If you are unsure if the product you wish to purchase is ready for shipment feel free to call or email us. We will do our best to inform you prior to your purchase of estimated delivery times. All estimated delivery and shipping times will be shown on the product page.
Note: We exclusively deal with the product manufactures to allow us give you the best prices without the fees and up-charges of middlemen. For this reason, shipping times are estimates only and are no guarantee of specific delivery dates. We will send you a live automated tracking code once your order is out for delivery. Feel free to call us for more details or concerns. 888-244-0838
Damages: Please inspect the packaging of your item(s) when they arrive, if you notice any damage you should make note of it when signing for delivery. If your item(s) do arrived damaged, please send photos to info@thefamilygameroom.com and we will process an insurance claim on your behalf.
Welcome to The Family Game Room! We're passionate about providing you with high-quality game room products and outstanding customer service. Our partnerships with skilled professionals mean you get the best selection of game room products at an affordable price. We're committed to transparency and making your shopping experience unforgettable. Let us help you create the game room of your dreams!
Welcome to The Family Game Room, your online destination for all things game room-related! Since our establishment in 2020, we've been committed to providing you with quality products and top-rated customer service.
We strive to make partnerships with only the best professionals in the industry to provide you with an unparalleled selection of top-quality products and services. We have teamed up with a network of highly skilled and experienced pool table installers and premier interior design companies located throughout the United States.
By partnering with these professionals, we are able to bring you the very best selection of game room products and services at an affordable price. We believe that everyone should have access to high-quality game room equipment and accessories, and our partnerships help make that a reality.
At The Family Game Room, we are fully aware of the apprehensions that come with online shopping. It can be difficult to know who to trust and whether you will be scammed. We completely understand that when making a significant online purchase, trust is crucial.
As a business owner, I have personally experienced the frustration of being scammed online. However, we are committed to transparency and openness with our customers, which is why we make it a priority to offer an enjoyable shopping experience for you.
Our team is dedicated to going the extra mile to ensure that you have a memorable experience, whether you are browsing our website or reaching out to us with questions about our products. We are always ready and willing to provide you with the information you need to make an informed decision.
Thank you for choosing The Family Game Room. If you have any questions or concerns, please feel free to contact us at any time. We are excited to work with you and help you create the game room of your dreams!
Sincerely, The Family Game Room Team
Photographer
Just one word about the build quality: Excellent - nothing more to say!
Music Producer
Exceptional quality and fast shipping. Just what I was looking for.
Programmer
Beautiful craftsmanship as always.
Interior Designer
I already had high expectations based on my previous purchases, but I am still above satisfied!
Welcome to The Family Game Room! We're passionate about providing you with high-quality game room products and outstanding customer service. Our partnerships with skilled professionals mean you get the best selection of game room products at an affordable price. We're committed to transparency and making your shopping experience unforgettable. Let us help you create the game room of your dreams!
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